Effective Date: 06/08/2025
Privacy Policy for Alfe AI
Effective Date: 06/08/2025
Alfe AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect personal data when you access or use our services.
1. Information We Collect
a. Information You Provide Directly
Account registration details (e.g., name, email)
User content (files, text, prompts, notes)
Feedback and support requests
b. Automatically Collected Data
Device information (model, OS, browser)
Usage metrics (app interactions, performance logs)
Cookies and similar tracking technologies (only where applicable and disclosed, and in accordance with relevant consent laws such as the EU's ePrivacy Directive). For more information on how we use cookies and how you can manage your preferences, please refer to our Cookie Policy or adjust your settings via the in-app consent banner.
c. Optional Data Contributions
Only if opted-in, anonymized content may be used to improve model accuracy and system performance.
2. How We Use Your Information
We use collected data to:
Operate and improve our services
Provide support and respond to inquiries
Secure our systems and detect misuse
We do not use your content to train our models unless you have explicitly opted in through in-app settings or administrative controls. You may withdraw your consent at any time by disabling this option in your account preferences or contacting us directly.
3. Sharing of Information
We do not sell or rent personal data. We may share information only:
With third-party data processors—defined as service providers who process data on our behalf—under strict confidentiality and security obligations. This currently includes OpenRouter and OpenAI for AI data processing. We do not yet maintain a separate Subprocessor Disclosure Page, but you can request a full list of subprocessors by contacting legal@alfe.sh.
To comply with legal obligations or enforce our terms
With your explicit consent
4. Data Retention
We retain your data only as long as necessary to provide the service or meet legal obligations. Optional data shared for research or improvements is de-identified and aggregated.
5. Your Rights & Choices
Depending on your jurisdiction, you may have rights under the GDPR, CCPA, or similar laws to:
Access your data
Correct or delete inaccuracies
Restrict or object to processing
Port your data elsewhere
To exercise these rights, contact legal@alfe.sh.
6. Security
We apply technical and organizational measures such as:
Encryption at rest and in transit
Role-based access control
Regular audits and vulnerability scans
7. International Transfers
If you access our services from outside the United States, your information may be transferred to and processed in the U.S. or other countries with appropriate safeguards. These transfers are based on recognized legal mechanisms, such as Standard Contractual Clauses (SCCs), to ensure your data remains protected according to applicable privacy laws. or other countries with appropriate safeguards.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will notify users through prominent notices within the app or via email where appropriate, in accordance with applicable data protection laws. The "Effective Date" at the top will reflect the latest revision. Continued use of our services indicates acceptance of the updated policy.
9. Contact Us
If you have any questions or concerns about this policy, please contact us at:
Alfe AI
733 Struck Street #45745
Madison, WI 53744
United States
Email: legal@alfe.sh
Thank you for trusting Alfe AI to respect your privacy.